Terms of service

How can I return my order?: You can return an article up to 15 days after receiving it.

The items you wish to return must not be worn or washed. Of course you may try the items on to see whether they fit or meet your expectations, but if you intend returning them, please ensure that any items of clothing do not pick up unpleasant odors. We check all returned clothing for stains and odors.
When will I receive my money back?; The amount will be reimbursed to your bank or credit card account within 2-3 weeks after you have dropped off your return.
Can I return an order if I no longer have the original box?: Yes. Please put the items you want to return in sturdy packaging (cardboard box) so they will not be damaged.

Can I exchange an item for another size?: Unfortunately, we cannot exchange any articles. The purchase amount of all the returned items will be reimbursed as soon as our Distribution Centre has received them. If you wish to exchange any articles, please place a new order.

Will the delivery costs of my returned item(s) be reimbursed?: Shipping costs will only be reimbursed if the entire order is returned and there is a quality issue with the product.

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